DELIVERY AND SHIPPING

1. Shipping Policy
   At www.refrostit.com, we are committed to providing you with on-time and reliable shipping services. We work with leading logistics and delivery companies in the industry to ensure that your order is delivered safely and quickly. Our main delivery partners include:

UPS (United Parcel Service)
FedEx (FedEx)
USPS (United States Postal Service)
DHL (DHL Logistics) (for international orders)

2. Processing Time
   All orders will be processed within 2 business days after payment is confirmed. Please note that processing time does not include weekends and holidays. In case of special circumstances, we will promptly notify you by email.
3. Shipping Options
   We offer a variety of shipping options for you to choose from, including:

Standard Shipping: Usually delivered within 6 business days
Expedited Shipping: Usually delivered within 3 business days
Next Day Shipping: In some areas, you can choose next day service, the specific cost will be shown at checkout
International Shipping: Usually delivered within 12 business days
Please choose the shipping option that suits you at checkout.

4. Order Tracking
   Once your order is shipped, you will receive an email with a tracking number. You can check the shipping status of your order at any time by visiting our order tracking page or directly visiting the official website of the cooperating logistics company.
5. Shipping Costs
   Shipping costs vary depending on your order total, the selected shipping method and the delivery location. The specific costs will be displayed at checkout.
6. Shipping Guarantee
   During the shipping process, we and the cooperating logistics company share the risk of package damage and loss. If you receive damaged goods or do not receive the package, please contact our customer service team in time and we will handle the relevant claims for you.
7. International Orders
   For international orders, we also provide international shipping services. Please note that international orders may be subject to customs inspections and additional fees in the destination country. Customers are responsible for any additional customs duties and import taxes.

If you have any questions about the shipping terms or need further information, please feel free to contact our customer service team by email or phone. Thank you for choosing www.refrostit.com and look forward to providing you with a great shopping experience!